Terms & conditions
These terms govern tours and services booked with Experience My India — payments, pricing, traveller responsibilities, liability and governing law — and sit alongside our Cancellation Policy and Privacy Policy. By booking, you accept them.
Last updated:
Bookings and payment
- A booking is confirmed once the required advance is received and we issue written confirmation.
- Payments are taken through secure PCI-compliant third-party gateways in the currencies shown at checkout.
- The balance is due by the date in your confirmation; non-payment may be treated as a cancellation under the Cancellation Policy.
Pricing, inclusions and exclusions
- Prices are quoted per itinerary and confirmed at booking; your confirmed rate is final.
- Each itinerary lists inclusions and exclusions; anything not listed — typically flights, visas, insurance, tips, personal expenses — is excluded unless stated.
- Prices may change before booking due to season, supplier, or tax changes.
Changes and cancellations
- Requested changes are subject to availability and supplier cost differences.
- Cancellations follow the Cancellation Policy in full.
- Rarely, we may alter an itinerary for safety or operational reasons and will offer the nearest equivalent.
Passports, visas and health
You are responsible for valid documents, visas, and required vaccinations. We advise, but entry and health requirements are yours to meet. We recommend comprehensive travel insurance for every traveller.
Liability
We plan and coordinate your trip and select vetted partners, and we operate our own fleet; hotels and activity providers are independent suppliers. To the extent permitted by law, our liability is limited to the value of the services booked with us, and we are not liable for losses caused by force majeure or by third-party suppliers acting outside our reasonable control.
Traveller conduct
Travellers must follow local laws, site rules, and reasonable guide instructions. We may end participation without refund where conduct endangers others or breaks the law.
Governing law
Governed by the laws of India, with jurisdiction in the courts of Gautam Buddha Nagar, Uttar Pradesh (Noida).
The contracting entity's registered legal name has not yet been published; we trade as Experience My India, GSTIN 09BZFPM8067A1Z9, registered at 56/32, Sandesh Tower, C Block, Sector 62, Noida, Uttar Pradesh.
A note on this policy
The effective/last-revised date for these terms is not yet published.
Frequently asked questions
What currency and payment methods are used?
Secure PCI-compliant third-party gateways, in the currencies shown at checkout.
Are flights, visas and insurance included?
No, typically excluded unless explicitly stated in your itinerary.
What if I need to change my itinerary?
Changes are subject to availability and supplier cost differences.
Who is liable if something goes wrong with a hotel or activity?
Hotels and activity providers are independent suppliers; our liability is limited to the value of the services booked with us, to the extent permitted by law.
What law governs these terms?
The laws of India, with jurisdiction in the courts of Gautam Buddha Nagar, Uttar Pradesh.
Questions? [email protected]