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Experience My India

Privacy policy

This policy explains what personal information Experience My India collects when you enquire or book, how we use and share it, and the rights you have over it. By using our site or services, you agree to it.

Last updated:

Information we collect

  • Personal information: name, email, phone, billing address when you enquire, register, or book.
  • Travel preferences: destinations, dates, group size, to customise your trip.
  • Payment information: card details handled through secure third-party gateways (we do not store full card numbers).
  • Device information: IP address, browser, operating system, cookies, to analyse site performance.

How we use it

  • To process bookings, customise itineraries, and send confirmations.
  • To answer queries, complaints, and feedback.
  • To share offers and new packages, only with your consent.
  • To analyse behaviour and improve the site.

Sharing

We do not sell or rent your personal information. We share it only with service providers who fulfil your booking (hotels, transport, guides), with authorities where required by law, and with analytics tools such as Google Analytics.

Cookies

We use cookies to remember preferences, personalise recommendations, and analyse traffic. You can manage or disable cookies in your browser, though some features may then not work.

Data security

We protect data with encryption in transit, PCI-compliant payment gateways, and access limited to authorised personnel.

Your rights

  • Access and update your information at any time.
  • Opt out of marketing via the unsubscribe link.
  • Request deletion of your data by contacting us.

International travellers

Because we serve EU/UK and other overseas travellers, this policy also needs to state the lawful basis for processing, retention periods, international-transfer safeguards, and the right to complain to a supervisory authority (GDPR), and to appoint a grievance officer under India's DPDP Act 2023. Retention periods and the grievance/data-protection officer's name and contact are still to be supplied.

Children's privacy

Our services are not intended for anyone under 18, and we do not knowingly collect data from minors.

Updates and contact

We may update this policy and will post the revised date here. Contact Experience My India at [email protected] or +91 73022 65809, 56/32, Sandesh Tower, C Block, Sector 62, Noida, Delhi NCR.

The canonical phone number on this page is +91 73022 65809; an older placeholder number still needs reconciling elsewhere on the live site.

Frequently asked questions

Do you sell my personal information?

No, we never sell or rent it.

How is my payment data handled?

Through secure third-party gateways; we don't store full card numbers.

Can I request deletion of my data?

Yes, contact us and we will action the request.

Do you use cookies?

Yes, to remember preferences and analyse traffic; you can manage or disable them in your browser.

Is this policy compliant with GDPR and India's DPDP Act?

We are working through the additional disclosures both require, such as retention periods and a named grievance officer; not all of these are published yet.

Questions? [email protected]