Policies
Experience My India publishes three policies: a cancellation policy with a full refund up to 24 hours before the start, terms and conditions covering bookings and liability, and a privacy policy covering the data we collect and your rights. Read each in full before booking.
Last updated:
Cancellation policy
Plans change. Refunds depend on how much notice you give before travel.
- 24 hours or more before the start: full refund, no cancellation fee
- Within 24 hours of the start: no refund
Terms and conditions
These terms govern tours and services booked with Experience My India. By booking, you accept them.
- Bookings and payment
- Pricing, inclusions and exclusions
- Changes and cancellations
- Passports, visas and health
- Liability
- Traveller conduct
- Governing law
Privacy policy
This policy explains what we collect, how we use it, who we share it with, and your rights.
- What we collect
- How we use it
- Sharing
- Cookies
- Data security
- Your rights
- International travellers
- Children's privacy
- Updates and contact
Read before you book
These three policies sit alongside each other and should be read together before you confirm a booking.
Frequently asked questions
Where can I read the full cancellation policy?
At /cancellation-policy/, including the refund table.
What do the terms and conditions cover?
Bookings, pricing, changes, liability, traveller conduct and governing law — see /terms/.
What does the privacy policy cover?
What data we collect, how we use and share it, and your rights — see /privacy/.
Who do I contact about a policy question?
Email [email protected] or use our contact page.
Questions? [email protected]