Doctors and Hospitals in India: How Travellers Get Medical Help
The medical emergency number in India is 112, the single number the Government of India has set for police, fire and ambulance in every state and union territory; the UK Foreign Office says to dial 112 and ask for an ambulance. For care that is not an emergency, call your insurer's 24-hour assistance line, or use a list of English-speaking doctors such as the one the UK government publishes.
By Experience My India Editorial Team
Destination specialists and licensed local guides
The medical emergency number in India: 112
Dial 112. The Ministry of Home Affairs describes it as a pan-India, single, internationally recognised number for emergencies such as police, fire and ambulance, and says the service now runs in all states and union territories. The UK Foreign Office's advice is to dial 112 and ask for an ambulance, and it says the service supports callers in English, Hindi and other languages.
You can reach 112 in other ways than a voice call. The ministry lists SMS, email, a panic button and the 112 India mobile app; on a smartphone, pressing the power button several times in a row sets off the panic button, and on a basic phone a long press of the 5 or 9 key does. The Foreign Office notes that the app can share your location with the responders. Other governments list other numbers too: Canada's travel advice gives 100 or, from a mobile, 112 for police, 101 for fire and 102 for medical assistance, and CDC gives 100, or 112 from a mobile.
Once the emergency is in hand, call your insurer. The Foreign Office advises contacting your insurance or medical assistance company quickly if you are referred to a medical facility for treatment.
Government and private hospitals
India has both, and the difference matters to a traveller. Canada's travel advice says government hospitals provide services free or at a minimal cost, while private facilities often offer a higher level of care but can be expensive. The UK Foreign Office says that in major cities both government and more expensive private care are available.
Where you are makes a difference too. The Foreign Office warns that medical facilities differ from those in the UK, especially in more remote areas, and that specialised treatment may not be available outside major cities; Canada describes care in major cities as possibly good but usually very limited or unavailable in rural areas. In the mountains and on long drives, that is one more reason to carry insurance with evacuation cover.
Hospitals also expect someone to stay with you. The Foreign Office says hospitals in India usually ask for a guardian or an attendant to remain with the patient. Agencies can provide a paid caregiver, it adds, but finding one who speaks English may be hard, so if you travel alone, tell your insurer's assistance team.
Paying for treatment
Expect to pay, or to prove you are insured, before treatment starts: Canada's travel advice says most hospitals in India require up-front payment or confirmation of insurance coverage before commencing treatment. CDC suggests a travel health policy that will make payments to hospitals directly, and with a 24-hour physician support centre. Keep the policy number, the assistance line and a card that works abroad with your passport. What to look for in a policy is on our page about travel insurance for India.
Finding an English-speaking doctor
Make a list before you need one. CDC advises carrying a list of local doctors and hospitals at your destination. The UK government publishes one: its page "India: doctors and medical facilities" is a list of English-speaking doctors and medical facilities, last updated in June 2025, and the Foreign Office says it accepts no liability arising from its use. If you are not British, ask your own embassy or consulate whether it keeps a similar list. Your insurer's 24-hour assistance line can also advise on appropriate treatment, as the UK Foreign Office notes.
Pharmacies are easy to find: the UK Foreign Office says they are widely available in India, and that most medicines needing a prescription in the UK need one in India too.
Coming to India for treatment
This page is about falling ill on a holiday. Planned treatment is a different kind of trip; see our page on medical travel to India. For the rest of staying well on the road, from food and water to the winter air, see our guide to health in India for travellers, and for personal safety, our India safety guide.
Frequently asked questions
Which number should I call for an ambulance in India?
Dial 112. The Ministry of Home Affairs has made it the single emergency number for police, fire and ambulance across every state and union territory, and the UK Foreign Office advises calling 112 and asking for an ambulance. Canada's travel advice also lists 102 for medical assistance, but 112 is the one number that works everywhere, so it is the one to save in your phone.
Can I contact 112 without making a voice call?
Yes. The Ministry of Home Affairs lists SMS, email, a panic button and the 112 India app alongside calls. The panic button works by pressing a smartphone's power button several times in a row, or by a long press of the 5 or 9 key on a basic phone. The UK Foreign Office notes that the app can share your location with responders.
Are private hospitals in India better than government hospitals?
Often, in level of care, but at a price. Canada's travel advice says private facilities often offer a higher level of care but can be expensive, while government hospitals provide services free or at a minimal cost. Quality also depends on place: care in major cities may be good, but it is usually very limited or unavailable in rural areas. Your insurer can advise which hospital to use.
Will a hospital in India treat me before I pay?
Do not count on it. Canada's travel advice says most hospitals require up-front payment or confirmation of insurance coverage before they begin treatment. A policy that pays hospitals directly, which CDC suggests looking for, saves you settling the bill yourself. In a life-threatening emergency, call 112 first and sort out payment through your insurer's assistance line.
Why do Indian hospitals ask for someone to stay with the patient?
It is the usual practice: the UK Foreign Office says hospitals in India usually ask for a guardian or an attendant to stay in the hospital with the patient. Agencies will provide a caregiver for a fee, it adds, but it may be difficult to find one who speaks English. Travelling with a companion helps; if you are alone, tell your insurer early.
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