At Experience My India, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, mobile applications, or services. By using our platform, you agree to the terms described in this policy.
1. Information We Collect
We collect the following types of information to provide better services and enhance your experience:
1.1 Personal Information:
- Name, email address, phone number, and billing address when you book a package or register with us.
1.2 Travel Preferences:
- Details such as destination preferences, travel dates, and group size to customize your experience.
1.3 Payment Information:
- Payment details like credit/debit card information through secure third-party payment gateways.
1.4 Device Information:
- IP address, browser type, operating system, and cookies to analyze website performance.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Service Delivery:
- To process bookings, customize itineraries, and send booking confirmations.
2.2 Customer Support:
- To respond to queries, complaints, and feedback efficiently.
2.3 Marketing and Promotions:
- To inform you about special offers, discounts, and new packages (with your consent).
2.4 Website Improvement:
- To analyze user behavior and improve our website’s functionality.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
3.1 Service Providers:
- Trusted partners such as hotels, transport agencies, and tour guides to fulfill your bookings.
3.2 Legal Obligations:
- Government authorities or legal entities if required by law or to protect our legal rights.
3.3 Third-Party Tools:
- Analytical tools like Google Analytics to monitor website traffic and improve user experience.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences for future visits.
- Provide personalized recommendations.
- Analyze website traffic and trends.
You can manage or disable cookies through your browser settings, but this may affect some functionalities of our website.
5. Data Security
We take robust measures to protect your data from unauthorized access, alteration, or disclosure:
- Encryption: All sensitive information is encrypted during transmission.
- Secure Payment Gateways: Payments are processed through PCI-compliant gateways.
- Limited Access: Only authorized personnel can access your information.
6. Your Rights
As a user, you have the following rights concerning your data:
6.1 Access and Update:
- You can access and update your personal information at any time through your account.
6.2 Opt-Out:
- You can opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link.
6.3 Data Deletion:
- Request the deletion of your data by contacting our support team.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Experience My India
Email: info@experiencemyindia.com
Phone: +91-XXXXXXXXXX